NAPA Autotech Quick Reference Training Best Practices 

We asked the top NAPA automotive shops what makes their training program successful. 
The best shops do the following…
1.  Establish a training plan
·         Management provides training avenues for all team members.
·         Make someone the lead person for the shop to coordinate training.
·         Start with assessments to wisely use training time.
2.  Work towards a minimum 40 hours per year
·         Start with at least 10 hours of classroom training
·         30 hours of instructor-led training
·         10 hours of online courses
·         ASE certifications required within one year of assignment by owner
·         Combination of Management, Technical, ASE Test Prep, and Safety Training
3.  Require and compensate training
·         Make training part of the requirements of the job
·         Part of employee handbook and sign an acknowledgement
·         Employ a training wage (can be lower than regular rate)
Note:  Refer to your state’s employment laws to ensure proper compensation of training time.
4.   Encourage and recognize training completions
·         Hang certificates
·         Give a bonus or conduct a wage review after completions